What information is required for membership registration?
If you are using the Premium plan, you will need to enter your credit or debit card information on the payment screen.
Is there a fee for membership?
There is no charge for membership registration; a separate fee will be charged for Premium plan users.
What should I do if I cannot log in after registering as a member?
First, please make sure that your login information is correct. If you are still unable to log in after entering the correct information, try resetting your password. If this does not solve the problem, please contact us through Contact Us.
#Login
I can’t log in to the site. What should I do?
First, please make sure your login information is correct. If you are still unable to log in after entering the correct information, please clear your browser cache or try resetting your password. If this does not solve the problem, please contact us through Contact Us.
#Account
Can I use the service with multiple accounts?
Yes, it is possible. However, if you are using a paid plan, you will be charged per account.
#Services
What is your pricing plan?
This service is available in two plans: Free Plan and Premium Plan. Please refer to ” Plan Comparison” for details.
How will I be billed for the service?
Fees are automatically deducted from your credit or debit card monthly or annually. Payment for usage fees is made using the “stripe” online payment and settlement platform.
Can I cancel my Premium plan at any time?
Yes, you may cancel your Premium plan at any time. However, please note that if the date of cancellation is after the date of automatic withdrawal, you will be charged for the following month or until the following year.
Do I need special software to use the service?
No special software is required. All you need is a web browser and an Internet connection.
Do I need a specific browser to use the service?
This service can be used with any common web browser. However, we recommend that you use the latest version of your browser, as older versions may not work properly.
